Eastern University Repository

Browsing by Subject "Banking Service, Customer Satisfaction, Service Quality and SERVQUAL model."

Browsing by Subject "Banking Service, Customer Satisfaction, Service Quality and SERVQUAL model."

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  • User Satisfaction Review of Private Commercial Banks in Bangladesh 
    Ashaduzzaman, Md.; Khan, Md. Moniruzzaman; Farhana, Sheila (Eastern University, 2022-09-20)
    Customer satisfaction is a contemporary approach for quality measurement in enterprises and Organizations and serves the development of a truly customer oriented management and culture. Measuring customer satisfaction ...